Computer Repair Worksheet
One sheet per job
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Computer Inv#
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W050677128
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Date
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15.01.2013
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Physical Location
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Type of Problem
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Hardware: ü
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Software:
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Problem Description:
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PC blue-screening; probable cause due to overheating.
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Warranty Coverage:
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Yes:
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No: ü
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Location of Repair:
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AS19
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Repair Description:
|
Opened base unit case. CPU fan and heat sink missing; fitted fan and heat sink to CPU. Base unit was reassembled.
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Department Charged:
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N/A
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Authorised By:
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M. Howe
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Repair completed By:
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Rob Shafto
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Comments:
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Booted PC and entered BIOS.
Displayed CPU temperature and monitored for 10 minutes.
Temperature remained stable.
Restarted in windows and ran several applications to put load on CPU; PC did not blue-screen.
Installed SpeedFan app to monitor CPU temperature from desktop in future.
See Test Plan #1
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Computer Repair Worksheet
One sheet per job
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Computer Inv#
|
WO50676007
|
Date
|
21.01.2013
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Physical Location
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Type of Problem
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Hardware:
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Software: ü
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Problem Description:
|
Machine would not boot into windows suspected due to corrupt O/S
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Warranty Coverage:
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Yes:
|
No: ü
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Location of Repair:
|
AS19
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Repair Description:
|
Reinstalled Windows XP O/S from USB flash drive
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Department Charged:
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N/A
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Authorised By:
|
M. Howe
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Repair completed By:
|
Rob Shafto
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Comments:
|
Configured BIOS to boot from USB, to enable installation of O/S
O/S fully configured for UK operations during setup
Viewed device manager to confirm all drivers were present; audio, VGA and network drivers missing. Downloaded drivers from motherboard manufacturer’s (Intel) website and saved to USB flash drive.
Drivers installed from USB drive.
Machine tested and fully working.
See Test Plan #2
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Computer Repair Worksheet
One sheet per job
| |||||||
Computer Inv#
|
WO50674735
|
Date
|
15.01.2013
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Physical Location
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Type of Problem
|
Hardware: ü
|
Software:
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Problem Description:
|
Machine not powering up when on/off button pressed; cause unknown.
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Warranty Coverage:
|
Yes:
|
No: ü
|
Location of Repair:
|
AS19
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Repair Description:
|
Case was opened and all power lead connections were checked.
Case header wires checked against diagram downloaded from motherboard manufacturer’s (Intel) website.
PSU was replaced with known working model.
Machine still did not power up.
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Department Charged:
|
N/A
| ||||||
Authorised By:
|
M. Howe
| ||||||
Repair completed By:
|
Rob Shafto
| ||||||
Comments:
|
Suspected cause = damaged motherboard.
Motherboard closely inspected; physical damage evident.
Several components broken away from board.
Machine put to one side; awaiting further instruction from client.
See Test Plan #3
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Computer Repair Worksheet
One sheet per job
| |||||||
Computer Inv#
|
WO50674705
|
Date
|
21.01.2013
| ||||
Physical Location
| |||||||
Type of Problem
|
Hardware:
|
Software: ü
| |||||
Problem Description:
|
Machine would not boot into windows suspected due to corrupt O/S
| ||||||
Warranty Coverage:
|
Yes:
|
No: ü
|
Location of Repair:
|
AS19
| |||
Repair Description:
|
Reinstalled Windows XP O/S from USB flash drive
| ||||||
Department Charged:
|
N/A
| ||||||
Authorised By:
|
M. Howe
| ||||||
Repair completed By:
|
Rob Shafto
| ||||||
Comments:
|
Configured BIOS to boot from USB, to enable installation of O/S
O/S fully configured for UK operations during setup
Viewed device manager to confirm all drivers were present; audio, VGA and network drivers missing. Downloaded drivers from motherboard manufacturer’s (Intel) website and saved to USB flash drive.
Drivers installed from USB drive.
Machine tested and fully working.
See Test Plan #4
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Computer Repair Worksheet
One sheet per job
| |||||||
Computer Inv#
|
WO50674725
|
Date
|
22.01.2013
| ||||
Physical Location
| |||||||
Type of Problem
|
Hardware: ü
|
Software:
| |||||
Problem Description:
|
Computer not powering up
| ||||||
Warranty Coverage:
|
Yes:
|
No: ü
|
Location of Repair:
|
AS19
| |||
Repair Description:
|
Replaced missing parts; CMOS battery and RAM.
Checked all connections and power leads.
PSU checked and confirmed to be working.
Removed loose screws from inside case.
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Department Charged:
|
N/A
| ||||||
Authorised By:
|
M. Howe
| ||||||
Repair completed By:
|
Rob Shafto
| ||||||
Comments:
|
Suspected cause = damaged motherboard.
Motherboard closely inspected; physical damage evident.
Several components broken away from board.
Machine put to one side; awaiting further instruction from client.
See Test Plan #5
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Computer Repair Worksheet
One sheet per job
| |||||||
Computer Inv#
|
WO50674743
|
Date
|
22.01.2013
| ||||
Physical Location
| |||||||
Type of Problem
|
Hardware:
|
Software: ü
| |||||
Problem Description:
|
Machine would not boot into windows suspected due to corrupt O/S
| ||||||
Warranty Coverage:
|
Yes:
|
No: ü
|
Location of Repair:
|
AS19
| |||
Repair Description:
|
Reinstalled Windows XP O/S from USB flash drive
| ||||||
Department Charged:
|
N/A
| ||||||
Authorised By:
|
M. Howe
| ||||||
Repair completed By:
|
Rob Shafto
| ||||||
Comments:
|
Configured BIOS to boot from USB, to enable installation of O/S
O/S fully configured for UK operations during setup
Viewed device manager to confirm all drivers were present; audio, VGA and network drivers missing. Downloaded drivers from motherboard manufacturer’s (Intel) website and saved to USB flash drive.
Drivers installed from USB drive.
Machine tested and fully working.
See Test Plan #6
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